Emotive Communications, Inc., and its affiliates (collectively, "Emotive") understand your concerns about how your information is used and shared.
1. What Personal Information About Customers Does Emotive Gather? The information we learn from customers helps us personalize and continually improve your user experience. Here are the general types of information we gather:
Information You Give Us: We collect, maintain and use information you give us as necessary to enhance and provide quality service and products. You provide us with information when you browse, buy, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order; or communicate with us by phone, e-mail, or otherwise. As a result of those actions, you might supply us with such information as your name, phone number and credit card information.
Automatic Information: We receive and store certain types of information whenever you interact with us. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your device to the Internet (or in the case of a wireless device, the applicable network); login; e-mail address; password; device and connection information; operating system; and purchase history;
E-mail Communication: If you chose to receive emails from Emotive, we may send you emails describing special offers or services. At any time, if you do not want to receive future emails from us, please let us know by emailing us at: unsubscribe
Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated user and/or subscriber information from our partners so that we can correct our records and deliver your next purchase or communication more easily. If your personal information is inaccurate or changes, please contact us via e-mail at support.
2. What about Cookies? Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features. We use cookies to store visitors’ preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access of visit, and record past activity on a site in order to provide better service when visitors return to our sites.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
3. Does Emotive Share the Information It Receives? Information about our customers is an important part of our business, and we are not in the business of selling it to others. Emotive customers must opt to share their information. If you have opted to share your information, we only share information with Emotive business partners who also respect privacy concerns.
We may release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Emotive, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. In the event that Emotive is acquired or acquires another company, customer information will be one of the transferred assets.
If you wish to unsubscribe to our service or opt-out of our information sharing program, you may contact us at: unsubscribe
4. Information Security. Emotive protects your information by using industry-standard encryption technologies when transferring and receiving consumer data. When you place an order, the information you submit is encrypted to protect you from unauthorized access to the information. It is important for you to protect against unauthorized access to your information and computer.
5. Children. If you are under the age of 18, you may use our products and/or sites only with the involvement of a parent or guardian. We understand that parents may purchase products for use by minors and any information collected will appear to be that of the parent-subscriber and treated as such. In accordance with the Children’s Online Privacy Protection Act and Emotive’s policy, Emotive does not knowingly collect or share personal information from children under the age of 13. We believe that parents should supervise their children’s on-line activities and use a parental control tool to prevent children from disclosing personal information without parental consent. If a child under the age of 13 has provided personal information without the consent of a parent or guardian, please contact us at the addresses below. After verification of the information, we will delete the information from our records.
6. Links and Third Party Websites. Emotive is not responsible for content or privacy policies of other sites. We recommend that you review the content and policies of all sites that you visit.
7. Updates. We may update or modify this Privacy Policy from time to time in the future. Any such updates or modifications shall be effective immediately upon posting on our sites. Please refer back to this page often for the latest information.
8. Contact Us. If you have any questions or concerns about this Policy, or if you feel that we are not following the stated Policy, you may contact us by:
US MAIL:
Emotive Communications, Inc.
4570 Van Nuys Boulevard
Suite 396
Sherman Oaks, CA 91403
FACSIMILE: +1 (818) 986-1107
